Chargeback Management

Take charge, not charges

Systems built to minimize revenue loss and streamline your volumes and costs

Chargebacks cost time and money – especially when they’re across multiple gateways and platforms. Naturally, this makes them slower to process and harder to detect potential fraud.

Finrelay puts you in chargeback control. Providing an integrated system with agility and visibility, to minimize chargeback-transaction ratios.

Fraud and dispute mitigation

Integration with Ethoca gives you alerts to help fight chargeback fraud. You get support from a real-time data-sharing network to reduce transaction disputes.

Workflow customization

Finrelay helps you control chargeback management workflows for every PSP. Making it simple to adapt and align to PS policies and procedures.

Automate chargeback resolutions

Save time and minimize resources with Finrelay’s automation options. For example, creating conditions for instant refunds instead of manual processing.

Gain chargeback insights

Finrelay provides a suite of easy-to-use reporting tools, along with documentation and guides. Designed to uncover chargeback trends and show where and how to reduce chargeback rates.

Ready to take control of 
your payment gateway?

Book a Demo

We see ourselves as torchbearers of a new era in payment orchestration, marked by absolute autonomy, bespoke customization, and uncompromising security.

Product

Payment Orchestration

Acquiring Host

Payment Gateway

PCI compliance and security

About Success Stories

Features

Fraud Management

Checkout options

Admin and merchant portal

Reconciliation

Hierarchy of merchants